Keep in touch with your customers in the right place, at the right time.

Data driven customer marketing solutions exclusively for the automotive sector with
AI-powered email, SMS and social media communications that are dynamic and personalised.

Increase Lead Conversions and Aftersales Retention with VoiceBox

Automate customer journeys and streamline communication with VoiceBox, a powerful AI-driven CRM and marketing automation platform built for automotive retailers, steered by industry expertise.

Gain insight-driven performance metrics that help increase customer retention and market share, while automating digital contact journeys so you can focus on building stronger customer relationships. VoiceBox supports two-way communication across Sales and Aftersales, helping you better understand customers to deliver targeted promotions and upsell opportunities, and is seamlessly integrated into your existing processes by our team of experienced regional support experts and account managers.

Trusted By Dealerships Of All Sizes Across The UK

  • Boost your Aftersales

VoiceBox Aftersales

Working with extensive data sets, including PII, connected car and dealer management systems, we have built benchmark business-driven technology solutions, insightful tools, and predictive algorithms to optimise your aftersales business.

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  • Engage and retain customers throughout their vehicle ownership

  • Capture customer insight with valuation links and upsell with Service Plans

  • Versatile suite of Email and SMS messages for contact plans tailored to your business

  • Receive customer replies direct to your inbox

  • Increase Lead Conversions

VoiceBox Sales

Integrating with existing DMS and Showroom systems, VoiceBox uses customer data to deliver mobile-optimised and personalised communications throughout the

sales cycle.

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  • Customisable trigger points based on client requirements

  • All messages on-brand / corporate guidelines

  • All Email and SMS messages allow the customer to reply directly

  • Trackable and measurable
    ROI

  • Empower Your Marketing Team

VoiceBox
Self-Serve

Drive marketing performance and efficiency with VoiceBox Self-Serve, designed to help automotive marketing teams build cross-channel campaigns from one user-friendly platform.

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  • Seamless integration with your existing LMS and DMS

  • Personalised onboarding experience with dedicated account support

  • Unlimited data lists and forms for enhanced automation

  • Drag and drop email builder for easy, mobile-optimised templates

  • Track ROI Across Social Media

VoiceBox Social

Social Media activity allows retailers to target and engage directly with relevant users according to their location and search preferences when investigating a new car purchase.

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  • Reach new and relevant audiences to increase brand exposure

  • Retain existing customers with relevant organic and paid content

  • Multiplatform approach brings all major channels into one place

  • Trackable results with comprehensive reporting and offline conversions

We handle the integration process from start to finish, so you don’t have to.

From Keyloop to the NFDA, we partner with some of the most respected suppliers and associations in the automotive sector. Helping to improve efficiency and drive revenue with seamless integrations and trusted solutions.

What Our Clients Say

We wanted a partner that matched our values and has the technical ability to manage, cleanse and segment data to deliver highly relevant customer communications, using technology to drive efficiency without compromising the customer experience. We’ve seen great promise since introducing Marketing Delivery software, and now we’re able to align our messaging to enhance our brand values.

– Harry Prestidge, Head of Marketing

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The automation is a real selling point; having a way to increase the impact of our messages and remind customers of their servicing and maintenance requirements without our teams having to continuously follow up has already saved us so much time; this alone makes the solution extremely beneficial.

Matt Brown, Director of Digital Transition

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A year on from implementing VoiceBox, the results speak for themselves. Not only do Marketing Delivery’s products stand-up on their own, but VoiceBox integrates with our existing DMS, LMS and website provider. The system alerts our sales team to changes in customer enquiry status, as well as automatically updating the customer record in enquiryMAX. These integrations enable us to layer our data for a comprehensive view of the customer to enhance their journey.

John Smyth, Director

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Let’s Make Things Happen

Contact us today to see how our business can help your business.

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