“The quality of support from the Marketing Delivery team has been first-rate. They listen and advise, and together we have quickly realised a marked improvement in the productivity of our digital marketing processes. Crucially, the high level of automation means communications are personalised – in keeping with our customer-centric approach – but we aren’t increasing the burden on our own staff.”

“In the first three-month period alone, a significant number of ‘lost sales’ were re-engaged through automated email contact and subsequently made a purchase. Those sales simply wouldn’t have happened without it. The ‘personalised / automated’ approach meant the usual Citygate quality was there for the consumer, but without creating a new burden on sales staff.”

“Marketing Delivery’s software is a hassle-free automated solution that has facilitated more frequent contact with prospects and has tightened up our sales processes across the business. Our sales teams now have more time to keep on top of critical daily admin and interact with those poised to purchase. It’s a win-win solution; the business is running smoothly, and the customer is kept engaged.”