Stock Alerts

Increase Conversions with AI-Driven
Stock Updates

  • Nurture Enquiries

  • Re-Enage Existing Customers 

  • Drive Sales Performance

Designed to complement your existing processes, Stock Alerts uses automation and AI to nurture open sales leads and re-engage existing customers before and after their aftersales appointments.

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Automatic Engagement

Keep undecided customers engaged with Sales Stock Alerts. Whenever their enquiry hasn’t progressed to a sale after seven days, customers are auto subscribed to receive ‘Stock Alert’ emails.

Website Enquiries

Improve your website performance and data capture with Stock Alerts. Enable customers to register their interest to receive automated stock alert emails with relevant vehicles that match their enquiry.

Leverage Aftersales Data

Reach relevant customers with Aftersales Stock Alerts emails before and after their workshop appointment, providing details of vehicles similar to their existing model, but newer or with lower mileage.

How do Stock Alerts work?

VoiceBox integrates with the automotive sector’s most recognised LMS, DMS and website providers to take regular feeds of customer data and stock vehicles.

By pairing these data sources, VoiceBox creates and sends bespoke messages matching the customer’s requirements, using preset criteria to showcase the most up-to-date stock, images, and pricing.

Sending customers your latest stock by email assists the prospecting process, drives engagement and simplifies their journey.

Including additional links to supporting engagement tools, such as test drive booking or part exchange valuation tools, can further boost conversion rates.

AI-Tailoring

Based on the customer’s initial engagement, our in-built AI will further refine future Stock Alerts to promote inventory that falls within a percentage range above and below the price of the vehicle they last clicked on.

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Automatically present the vehicles that are of most interest and encourage new and existing customers to visit your website or reply straight to your inbox, whilst simultaneously delivering the very best customer experience.

Retailers are instantly notified when a customer clicks on a vehicle in the email, allowing the sales team to prioritise follow-ups based on the hottest opportunities.

Our consumer survey found that two-thirds (63%) would be more likely to remain in contact with a retailer that emails them about new or used stock that closely matches their initial enquiry.

  • No double-keying, uses data recorded in your existing LMS or DMS

  • Recieve customer replies direct to your inbox

  • Automatic stock and price updates driven by your website

  • Keep prospects coming back to your website

  • Re-engaging existing customers automatically

  • In-bound alerts on stock clicks to aid sales prospecting

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“The quality of support from the Marketing Delivery team has been first-rate, and we are thrilled to have a partner with the technology and expertise to support us in our dedication to customer excellence. They listen and advise, and together, we continuously work on improving the productivity of our digital marketing processes.

Crucially, the high level of automation means communications are personalised – in keeping with our customer-centric approach – but without increasing the burden on our own departments.”

Lisa Perkins, Group CRM Manager, Ryland Automotive

Let’s Supercharge Your Sales Funnel

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