VoiceBox Aftersales

Keeping Dealers In Touch With Their Customers

We Equip Dealers With Strategy and Automation

Conversion

VoiceBox uses DMS data to deliver mobile optimised and personalised communications.

Retention

Our consumer survey found over 65% of people would make a booking with a dealership that proactively contacts them when their Service or MOT is due.

Reputation

Our VoiceBox Aftersales solution passes buyers over to the Service Department so that their needs are met by the dealership from Sale onwards.

Nurture Your Customers

We remind customers of Service and MOT due dates in the most cost-effective way on their computers, tablets and mobile phones.

Increase Customer Retention

Our Aftersales eCRM messages have an average email open rate in excess of 60% with response rates of up to 15%.

LeadBox

Our LeadBox portal helps Dealers keep track of customers throughout their aftersales journey.

Stock Alerts

Stock Alerts is a unique service that allows you to showcase your used Car, Van or Bike stock to service customers.

MOTBox

MOTBox connects to DVSA and updates all vehicles, enabling an accurate reminder process to drive retention.

Learn How We Have Helped Our Existing Clients

The Vindis Group

Vindis Group has upped its game with the implementation of tools that automatically keep prospects updated on the availability of vehicles.

Heritage Automotive

Heritage Automotive implements new contact strategy to enhance customer interactions at all stages of pipeline.

Redline Specialist Cars

Redline Specialist Cars implement Marketing Delivery’s Sales CRM and Car Alerts to drive engagement and conversion from enquires.

Let’s Make Things Happen

“Thanks to Marketing Delivery, we’re able to fully track our customer engagement and subsequently trigger follow-up campaigns based on what customers are clicking on within the messages (e.g. Accessories, Service Plans). The solutions Marketing Delivery provide are incomparable to our existing DMS system.”

Jonathan Robbins

Group CRM Manager – Dick Lovett