Timely, automated communication undoubtedly works very effectively. A consumer survey conducted by Marketing Delivery found that over 65% of people would make a booking with a dealership or workshop that proactively contacts them via email or text when their MOT is due.
Our new MOTBox solution will quickly cross-check a dealer’s entire customer database for accuracy against more than 30 million MOT records held by the UK’s Driver and Vehicle Standards Agency (DVSA) and update due dates on the system.
The system will identify customers in the database whose vehicle is over three years old and in need of an MOT.
The next step is reaching out to those potential customers in a timely and personalised way – a daunting task without some level of automation. Contact us for more information on VoiceBox Aftersales.