With up to 64% of sales enquiries ending-up as ‘lost’, what are the key steps your dealership can take to ensure your sales team has the best possible chance of converting incoming enquiries to a sale? Our Lost Sale CRM service renews contact with those enquiries that have been marked as ‘lost’, re-engaging and converting opportunities back into live prospects and additional sales conversions.
Not every customer will complete their car purchase on the day. Car Alerts is a unique service that allows your sales team to keep in touch with ‘undecided customers’ through a series of automated alerts, updating them each time a new car comes into stock matching the ‘make/model’ of their initial enquiry.
We believe every single customer enquiry deserves to be acknowledged and nurtured by a series of personalised communications, from point of initial enquiry through to order confirmation and beyond. The results speak for themselves, with our Sales eCRM consistently delivering increased sales conversions for our dealer group customers.