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Welcome to Marketing Delivery - the UK's leading automotive eCRM and Social Media agency.

We are an innovative eCRM and Social Media agency operating exclusively in the automotive sector. We use  existing DMS, Showroom and Aftersales system data to deliver mobile optimised and personalised customer communications  to improve conversion, retention and reputation with measurable results.

Click below to view our videos where some of our clients talk about us!


Why not let us talk to you about how we can improve your business?


Motor Trader Awards Finalist

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Car Alerts has been shortlisted for the Motor Trader Dealer Product of the Year Award.

>See how well it works on our case study page


Resource Centre

Communication is key to success and loyalty.

Franchise dealerships are a great model for the consumer – identikit buildings with staff conforming to the latest manufacturer sponsored “CSI” process or system requirements. It’s a great way of ensuring a relatively high level of basic service, comparable to neighbouring dealerships, whatever the marque.

So how does a business differentiate itself from the others?

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How does eCRM improve Sales Conversion?

The Sales eCRM processes employed in our clients' dealerships supports the traditional follow up process, providing a safety net for any "forgotten" opportunities, difficult to contact customers, absences or any of the other multitude of reasons a prospect may not be followed up.

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What's important to the "Connected Customer"?

The 21st century car dealership customer is a complicated being. Growing up in the 20th century and experiencing the emergence of “new” technology, today's customer is an intriguing blend of old values and new tech.

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Sandown Group appoint Marketing Delivery 

Poole based Mercedes-Benz and smart retail group, Sandown are our latest Mercedes Benz Group to commence work with us.

Marketing Delivery have implemented a eCRM programme across sales and aftersales for the Group’s 6 Mercedes-Benz and 2 Smart dealerships. 

Greenoaks Group appoint Marketing Delivery to deliver CRM programme

We are launching a eCRM programme across sales and aftersales and managing Facebook pages for the Group’s 3 Mercedes-Benz and Smart dealerships and the Greenoaks Performance Cars outlets in Maidenhead and Reading.

KIA Motors approves Marketing Delivery

We are delighted to have gained approval from KIA for its dealers to use the our CRM and Social Media programmes.

KIA dealers will be able to take advantage of a suite of triggered email, SMS and social communications generated by Marketing Delivery, built around DMS data received daily