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Welcome to Marketing Delivery - the UK's leading automotive eCRM and Social Media agency.

We are an innovative eCRM and Social Media agency operating exclusively in the automotive sector. We use  existing DMS, Showroom and Aftersales system data to deliver personalised customer communications  to improve conversion, retention and reputation with measurable results.

Click below to view our video where our MD, Jeremy Evans, tells more.

Why not let us talk to you about how we can improve your business?

News

Motor Trader Awards Finalist

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Car Alerts has been shortlisted for the Motor Trader Dealer Product of the Year Award.

>See how well it works on our case study page

 

We are recruiting.

We have a vacancy for a Digital Marketing Assistant working at our lovely Frant office. We'd love to hear from you if you want a career in digital marketing.

Resource Centre

Communication is key to success and loyalty.

Franchise dealerships are a great model for the consumer – identikit buildings with staff conforming to the latest manufacturer sponsored “CSI” process or system requirements. It’s a great way of ensuring a relatively high level of basic service, comparable to neighbouring dealerships, whatever the marque.

So how does a business differentiate itself from the others?

>Click to read more... 

How does eCRM improve Sales Conversion?

The Sales eCRM processes employed in our clients' dealerships supports the traditional follow up process, providing a safety net for any "forgotten" opportunities, difficult to contact customers, absences or any of the other multitude of reasons a prospect may not be followed up.

>Click to read more...

What's important to the "Connected Customer"?

The 21st century car dealership customer is a complicated being. Growing up in the 20th century and experiencing the emergence of “new” technology, today's customer is an intriguing blend of old values and new tech.

>Click to read more...

Clients

Sandown Group appoint Marketing Delivery 

Poole based Mercedes-Benz and smart retail group, Sandown are our latest Mercedes Benz Group to commence work with us.

Marketing Delivery have implemented a eCRM programme across sales and aftersales for the Group’s 6 Mercedes-Benz and 2 Smart dealerships. 

Greenoaks Group appoint Marketing Delivery to deliver CRM programme

We are launching a eCRM programme across sales and aftersales and managing Facebook pages for the Group’s 3 Mercedes-Benz and Smart dealerships and the Greenoaks Performance Cars outlets in Maidenhead and Reading.

KIA Motors approves Marketing Delivery

We are delighted to have gained approval from KIA for its dealers to use the our CRM and Social Media programmes.

KIA dealers will be able to take advantage of a suite of triggered email, SMS and social communications generated by Marketing Delivery, built around DMS data received daily